FAQs

My interlock screen is saying LOCKOUT _ HRS, what do I do?
How do I know if I am eligible for the subsidy?
How do I go about getting an interlock device installed?
What is an alcohol ignition interlock?
How do I know if I am okay to drive the morning after drinking?
What if I need help after hours, what do I do?
Can I buy an interlock device?
Can someone use a balloon or other air source to mimic human breath?
How much will an interlock cost me?
Can I apply for a different type of licence while I have an alcohol interlock licence?
Can the interlock turn off my vehicle when its running?
Am I responsible if someone who is drunk blows into my unit?
Can an interlock user leave his/her car running outside of a bar, whilst drinking inside, and then drive away?
Can I start my vehicle without taking a test?
Can others besides the participating driver drive the interlock equipped vehicle?
Can the device be tampered with by computer?
Do medicines affect the interlock device?
How do I exit the interlock programme?
How long is an interlock sentence?
How often does the interlock device need a service (calibration)?
I need to use the car now, why won't the car start?
If the interlock device unit malfunctions, will it shut the vehicle off?
What do I do if my interlock device is not operating correctly?
What do I need to bring on the day of installation?
What happens if the driver misses his/her service appointment?
What happens if the vehicle stalls in traffic?
What happens when a driver fails the breath test?
What if I have to take my car for repairs?
What if the driver is taking a medicine with an alcohol base?
What if the driver uses mouthwash in the morning and the mouthwash has an alcohol base?
What will interlock look like in my vehicle?
Will installation of the interlock device damage the vehicle?
Will the interlock device unit lose all memory if the battery is disconnected?
Will the requirements to take a “rolling retest” cause the driver to take his/her eyes off the road creating a hazardous situation?